Q: success = ... + ... ? A: people + process

Q: What motive to anchor to when you want people to volunteer their best? A: People naturally want to matter.

Q: What are the characteristics of a good leader? A: 4 characteristics:

• Demonstrate respect
• Listen first
• Clarify expectations
• Pratice accountability

Q: According Stephen Covey, what causes most of relationship difficulties? A: "The cause of almost all relationship difficulties is rooted in conflicting or ambiguous expectations around roles and goals."

Q: Three measurements of a project success? A: 3,

• business outcome
• resource optimization
• morale

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• Tribes - We Need You to Lead Us
• Closing the Gap: The Link Between Project (management Excellence and Long-Term Success)
• Project Management for Profit: A Failsafe Guide to Keeping Projects on Track and on Budget
  • "Let everyone working on the project see exactly how they’re doing and harness their ideas about how to fix what ever goes wrong. Something always does."